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What personal data is collected, and why?
We collect a variety of of information about how you use our website and employ a variety of technologies to do so. We also collect information you submit on contact forms or landing pages to allow you to get in touch with us or download our content offers or to schedule a demo for our solutions. This information includes your name, email, phone number, company. Non personally identifiable data includes time zone, submission timestamp, and IP address.
How Contact information is used
Any contact information submitted via contact forms on our site is sent to our staff to conduct follow up contacts via phone or email. In certain cases where content is requested from us, contact information is used to deliver the requested content to your email inbox. We do not have any email newsletters at this time, but we may contact you in the future to share further information about our services and offers. You are able to unsubscribe at any time if you no longer want to hear from us.
We use Google Analytics to track website performance – this is common for many sites on the internet. Google Analytics records data that includes:
- How you got to our site
- How long you spent on our site
- Which pages you visited
- Details about which operating system, mobile device, and web browser you use
- General geographic information about the country, city, state from which you are accessing our site
- And a lot more
This data helps us better understand your experience (and other users' experiences) on our site to improve our web interface, content, and offerings.
How long we retain your data
Contact information is stored indefinitely for followup purposes, but we will not contact you if you tell us you are no longer interested in hearing from us. Google Analytics data is retained indefinitely for reporting purposes, but contains no personally identifiable information about your sessions on our web properties.
If you have any questions or concerns about your data, please let us know via our contact form or by phone at (800) 487-0206.
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Activ, powered by Audio Images, has been proudly serving the after hours and emergency answering needs of multifamily communities for over 25 years.
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Jacksonville, FL 32225
Phone: (800) 487-0206