Stop chasing residents about packages.
If your office is accepting packages for residents, our Package Tracking service is a must-have. Log packages as they arrive and automatically notify residents that a package is waiting.
Residents receive notifications by email and SMS, plus a reminder if the package hasn't been picked up within 24 hours. Customers using this service report a significant drop in unclaimed packages, and our data shows 99% are retrieved within 48 hours of notification.
Staff can scan or enter tracking details from a phone, tablet, or desktop, add pickup instructions, and generate a secure pickup code for each resident. The result is a cleaner package room, fewer manual follow-ups, and a simple record of what arrived, who was notified, and when it was picked up.
Package Check In
Simple to run, easy for residents.
Scan to log
Scan labels to log packages as they arrive.
Automatic follow up
Residents are automatically notified and reminded.
Email + SMS
Residents receive notifications by both email and SMS.
Pickup codes
Each resident gets a unique pickup code for security.
No special hardware
Use the camera on your phone or tablet — no extra devices to buy.